Shipping policy
We ship from Vancouver, BC across Canada and the United States.
PROCESSING TIME
Orders are processed within 1–3 business days. We don't ship on weekends or holidays. You'll receive a tracking number by email once your order is on its way.
Orders are processed within 1–3 business days. We don't ship on weekends or holidays. You'll receive a tracking number by email once your order is on its way.
SHIPPING OPTIONS
We offer a flat shipping rate, with Standard and Express delivery options.
We offer a flat shipping rate, with Standard and Express delivery options.
DOMESTIC SHIPPING
Standard: Estimated 5–10 business days
Express: Estimated 1–2 business days
Standard: Estimated 5–10 business days
Express: Estimated 1–2 business days
INTERNATIONAL SHIPPING
Standard: Estimated 8–15 business days
Standard: Estimated 8–15 business days
Express: Estimated 1–4 business days
U.S. ORDERS
For U.S. orders, applicable duties and import fees are included at checkout.
ORDER TRACKING
Allow 24–48 hours after shipment for tracking to update.
LOST OR DELAYED PACKAGES
If your package appears lost or significantly delayed, contact us and we’ll look into it.
QUESTIONS?
Reach out at contact@desertrodeoco.com